Storage Shelter Solutions

Welcome Storage Shelter Solutions

Suite 310E East Wing
Mon - Sat 10.00 - 18.00

Frequently Asked Questions

Frequently Asked Questions

Does Storage Shelter Solutions sell replacement parts and accessories?

Yes, we sell replacement parts and accessories. You can order them online or write to us at office@storagesheletersolutions.com.

Can I view any of the Storage Shelter Solutions products in their assembled form?

You can visit our main sites in Buckinghamshire. We also have some smaller sites nationwide. Please call to arrange an appointment.

Do the products require periodic maintenance?

Our products are built to last and only require basic maintenance, such as tensioning the fabric. Ratchet straps should be tensioned at least 4 times a year and before and after periods of high winds. Disassemble the fabric before a hurricane. More tensioning is always better.

Can I install these structures on my own?

Yes, you can install these structures with your own team by following the instructions provided in the Instruction Manual.

Will a forklift be required for unloading the products?

Yes. Our products are shipped in large steel crates, so a forklift is required. Most can be unloaded with a 1,000KG forklift, but some may require 1,500KG. If unsure, confirm with our sales team. If you do not have a forklift, please ask our sales team to assist with arrangements.

What are your payment terms?

We require payment in full before dispatch. To reserve a product, you may pay a refundable 30% deposit. Deposits on customised products may not be refundable depending on the level of customisation. Please check with our Sales Team.

What is the percentage of VAT I have to pay on the products?

You are exempt from VAT within the EU if you have a valid VAT registration. Otherwise, products include VAT at the standard rate of 20%.

What are your shipping costs?

Shipping costs vary depending on your location and the number of pallets in the shipment. Please contact us at office@storagesheletersolutions.com for a quote.

What is the approximate delivery time?

If the product is in stock, delivery time is typically 48–72 hours. For specific requirements, contact us at office@storagesheletersolutions.com or call 01279 214299.

Can I pick up the product(s) I ordered?

Yes. However, collection is not available every day of the week, so please confirm an appointment with our sales team.

Do you customise products?

Yes! We create customised products to meet unique needs. Please refer to the Customisation page or contact us at office@storagesheletersolutions.com.

Do you provide paid installation services?

Yes, we can provide installation services depending on your requirements and location.

Can I rent or lease a Storage Shelter Solutions product?

No, we do not rent or lease products. We only sell new products.

Do the container panels fit all types of containers?

The front and rear panels fit standard 8.5ft (2.6m) or High Cube 9.6ft (2.9m) containers with a standard Storage Shelter Solutions container shelter.

Delivered within 48 hours* *Subject to stock availability at the time of purchase.